Customers with a pram, a wheelchair or a walking frame can access the museum through the door on the eastern side of the museum building, opposite the restaurant Southpark. Ring the doorbell on a pole in front of the door and staff will then assist you into the museum.

The museum has a wheelchair, a walking frame, pushchairs and magnifying glasses available for loan.

Guide dogs and service dogs are welcome.

Information and ticket desk and the museum shop are located on the first floor near the main entrance.

Cloakroom and storage lockers are located in the basement.

Lift is located near the accessible entrance.

Toilets are located in the basement near the cloakroom.

Wheelchair-accessible toilet and childcare room is located on the first floor near the accessible entrance.